Contact Trustpilot Customer Service
Trustpilot Phone Numbers and Emails
Toll-Free Number:
-
(844) 661-9927
Trustpilot Emails:
Customer Service
Social Media
Legal
Privacy Inquiries
Contact Information
Trustpilot Website:
Trustpilot Help Center:
Corporate Office Address:
Trustpilot
245 Fifth Avenue 4th floor
New York,
NY
10016
How Good is Trustpilot's Customer Service?
Summary of Trustpilot Customer Service Calls
55
TOTAL
CALLS
CALLS
03:15
AVG CALL
DURATION
DURATION
4%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Trustpilot?
Request for Information Question:
- “I'm calling about a product I never received”
- “To get information on a book that was purchased”
- “Need to talk to Joseph to reschedule a flight”
Account Question:
- “Account payment”
- “I need to get my account fixed”
- “Change user name”
Product/ Service Question:
- “Loan”
- “Personal loan”
Staff Question:
- “Canel order for service”
Shipping and Delivery Question:
- “Never received my Package”
Activation/ Cancellation Question:
- “Cancel any further orders”
Payments and Charges Question:
- “Fraud”
Other Question:
- “Get a receipt.”
- “To see why they allow scams”
- “Your BS”
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Trustpilot