Trustpilot Phone Numbers and Emails

Toll-Free Number:

  • (844) 661-9927
Send Message

Trustpilot Emails:

Customer Service
Social Media
Legal
Privacy Inquiries
Is this your business?
PissedConsumer Club

Contact Information

Trustpilot Website:

Trustpilot Help Center:

Corporate Office Address:

Trustpilot
245 Fifth Avenue 4th floor
New York, NY 10016

Trustpilot Rating Based on 43 Reviews

Rating details

1.2
more details
Customer service
Website
Product or Service Quality
Reliability

Rating stats

Rating trend

How Good is Trustpilot's Customer Service?

Lavonta Lpx
Lavonta Lpx
Feels Satisfied | Mar 07, 2024

I may have jumped the gun. I thought I was being scammed. I wasn't sure when the flowers were to be delivered. They were delivered and were beautiful.

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Rex H Lyi
Rex H Lyi
Feels Disappointed | Feb 20, 2024

Their software rejected my review thinking it was illegitimate. They sent me an yand I responded in fact. They sent another email requesting proof of purchase, communication between Echelon and myself in order to verify my review. What a *** joke. Trustpilot is untrustworthy to say the least.

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Letitia A
Letitia A
Feels Disappointed | Feb 10, 2023

The phone number you provided was a scam. It is listed as a scam number online.

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Summary of Trustpilot Customer Service Calls

55 TOTAL
CALLS
03:15 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Trustpilot?

Request for Information Question:

  • “I'm calling about a product I never received”
  • “To get information on a book that was purchased”
  • “Need to talk to Joseph to reschedule a flight”

Account Question:

  • “Account payment”
  • “I need to get my account fixed”
  • “Change user name”

Product/ Service Question:

  • “Loan”
  • “Personal loan”

Staff Question:

  • “Canel order for service”

Shipping and Delivery Question:

  • “Never received my Package”

Activation/ Cancellation Question:

  • “Cancel any further orders”

Payments and Charges Question:

  • “Fraud”

Other Question:

  • “Get a receipt.”
  • “To see why they allow scams”
  • “Your BS”

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